All key blanks I sell are new stock items. All sales final. We are not resopnsible if you order the wrong key blanks. If you have any doubt the key's you are looking at will fit your vehicle just drop me a email at firstname.lastname@example.org and I'll be happy to clarify for you. Not resoponsible for items that are damaged or lost in the mail. If you would like shipping insurance on your order just contact me before checking out and I'll get back to you with a shipping insurance quote. When you receive your shipment if there is a problem please feel free to contact us and we will do everything we can to straighten thing's out for you.